My shower now looks brand new
"I had my shower redone four different times, with The Grout Medic of Decatur being the fourth company I hired. Unfortunately, my experiences with the previous three companies were terrible. One company made the grout lines excessively large, another failed to properly clean the area before starting, and one very expensive company applied a coating to my tile that peeled off as soon as it got wet. They even managed to get the coating on my fixtures and glass shower door.
By the time I contacted The Grout Medic, I was understandably skeptical. When Chuck arrived, I explained my past experiences and questioned the process because I had lost confidence after dealing with so many disappointing contractors. Chuck was polite, professional, and assured me he would take care of everything if I gave him a chance.
He absolutely delivered on that promise. My shower now looks brand new. Chuck explained every step of the process, told me exactly what products and methods he used, pointed out any issues he checked for (thankfully there were none), and gave me clear instructions on how to maintain everything going forward.
Chuck was professional, knowledgeable, efficient, and genuinely cared about doing the job correctly. After several bad experiences, it was such a relief to finally find someone who takes pride in their work. I highly recommend The Grout Medic of Decatur."
- Toni St. Clair
