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The Grout Medic of Charlotte The Grout Medic of Charlotte
Charlotte Change Location
(704) 842-3134
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Read Our Testimonials

    My shower grout looks new again
    “My shower grout looks new again thanks to The Grout Medic.”
    My shower grout looks new again
    "My shower grout looks new again thanks to The Grout Medic. Joe arrived on time, was courteous, and completed the job in the expected time frame."
    - Michele Seagraves
    M
    - Michele Seagraves
    Very Friendly and Knowledgeable
    “Most of all, I really appreciate his honesty on how to resolve my grout issue.”
    Very Friendly and Knowledgeable
    "Andrew was very friendly and knowledgeable. Most of all, I really appreciate his honesty on how to resolve my grout issue. I highly recommend this company."
    - Debra Joines
    D
    - Debra Joines
    The Results Were Fantastic
    “From start to finish, the entire process was professional, straightforward, and easy.”
    The Results Were Fantastic
    "We had an excellent experience with Joe and Andrew at The Grout Medic of Charlotte. We had four showers cleaned, recaulked, and/or regrouted, and the results were fantastic. From start to finish, the entire process was professional, straightforward, and easy. The estimate was fair and reasonable, the scheduling was timely, and Joe and Andrew did a great job communicating and showing up when expected. They were knowledgeable, respectful of our home, and very clean with their work. Most importantly, the showers look great. You can tell they take pride in doing the job the right way, and the quality of the workmanship really shows. I would highly recommend The Grout Medic of Charlotte to anyone needing shower, tile, grout, or caulking work done. Great customer service, fair pricing, clean work, and excellent results. Highest recommendation."
    - A C
    A
    - A C
    Our 30-Year-Old Shower Looks Brand New
    “Joe did a great job; our 30-year-old shower literally looks brand new!”
    Our 30-Year-Old Shower Looks Brand New
    "Joe did a great job; our 30-year-old shower literally looks brand new! I can’t recommend highly enough!"
    - Michael Smith
    M
    - Michael Smith
    One word description? INTEGRITY!
    “Excellent company who are meticulous in the care of your home by treating it like their own and addressing the smallest concerns.”
    One word description? INTEGRITY!
    "Excellent company who are meticulous in the care of your home by treating it like their own and addressing the smallest concerns. Clean, efficient, professional, and fair! Need grout work, whether cleaning, sealing, fixing, or redoing, look no further! One word description? INTEGRITY!"
    - Ronald Shishkoff
    R
    - Ronald Shishkoff
    Best of the Best All Around!
    “The entire crew at The Grout Medic is awesome! Best of the Best all around!”
    Best of the Best All Around!
    "The entire crew at The Grout Medic is awesome! Jimmy came out and helped brainstorm, ChrisAnn got scheduling all set quickly and efficiently. Nik came out and took care of everything, making sure I was informed the entire time! Best of the Best all around! Thanks to the entire TGM team!"
    - Robert B Frazer
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    - Robert B Frazer
    Nik did an excellent job
    “Nik did an excellent job bringing our shower and entry floor back to life.”
    Nik did an excellent job
    "Nik did an excellent job bringing our shower and entry floor back to life. He went above and beyond to make sure we were happy with it."
    - Alex Berghorst
    A
    - Alex Berghorst
    Great Service, Technician Nik Was Fast and Quick
    “Great service, the technician Nik was fast and quick.”
    Great Service, Technician Nik Was Fast and Quick
    "Great service, the technician Nik was fast and quick."
    - G Brown
    G
    - G Brown
    Jimmy is a true problem solver
    “To sum up, I highly recommend Jimmy and his team if you are having problems with your grout and tile. Jimmy is a true problem solver.”
    Jimmy is a true problem solver
    "My ceramic tile shower was a mess. For twenty years my wife and I had battled black mold. It was in the grout joints in the shower floor and would also climb up the shower walls. We would clean and scrub only to have it reappear a few months later. Finally, in desperation, I started making some calls. The first guy came out and said he could clean up, regrout, and seal the shower for a couple of grand. He said that the mortar bed under the tile was saturated with water, which I knew, but gave no solution on how to address it. Enter the Grout Medic. Jimmy came out and took one look at the shower and said the weep holes on the shower drain are clogged. Water cannot drain from the shower pan. The weep holes are channels built into the drain to allow water to exit the pan. For a better picture of how a tile shower drain works, YouTube is an excellent source. Jimmy said before doing anything we needed to relieve the water from the pan. He chiseled out right around the visible drain and unscrewed the drain barrel. By doing this he gained access to the weep holes. By using tools similar to an ice pick he went to work cleaning out the weep holes. He was pulling bits of silicone caulk out of the holes. As he cleared the holes, water began to flow into the drain. His thinking was that the tile guy must have put silicone caulk under the tile flange of the drain, thus sealing up the pan from draining. After leaving the drain open for about a week to let the pan dry out some, Jimmy returned with a new drain barrel and installed it. After 20 years I now had a shower drain that could function properly. Jimmy then scheduled one of his grout techs, Jose, to come and clean up all the mold and calcium deposits from the floor and walls. With the regrouting and cleanup, it was a full day job. To sum up, I highly recommend Jimmy and his team if you are having problems with your grout and tile. Jimmy is a true problem solver."
    - James Howard
    J
    - James Howard
    Outstanding service.
    “Jimmy and his team are very professional, timely, and committed to exceeding your expectations.”
    Outstanding service.
    "Outstanding service. Jimmy and his team are very professional, timely, and committed to exceeding your expectations. Great interactions with the entire team. I strongly recommend Grout Medic."
    - Ben McMillan
    B
    - Ben McMillan
    I highly recommend them for your needs.
    “Grout repair, sealing, and cleaning once a year has extended the life of our shower. Communication is awesome throughout the process.”
    I highly recommend them for your needs.
    "We have a master shower that The Grout Medic has been completing routine maintenance on for several years. Grout repair, sealing, and cleaning once a year has extended the life of our shower. James and staff have been great to work with and always looking for the best way to complete the work needed. They are easy to schedule with and always prompt. Communication is awesome throughout the process. I highly recommend them for your needs."
    - Rick Barnette
    R
    - Rick Barnette
    Jimmy saved our shower
    “Jimmy saved our shower when all other companies we spoke to were pushing expensive replacements.”
    Jimmy saved our shower
    "Jimmy saved our shower when all other companies we spoke to were pushing expensive replacements. He got us on his schedule right away, walked us through all details of the project, and the work was completed right on schedule. Would absolutely recommend!"
    - Olivia Horkley
    O
    - Olivia Horkley
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